June 30, 2020
Will COVID-19 save higher education?
Forbes, June 30, 2020
Will COVID-19 save higher education?
Software codifies and scales knowhow. At the 10-campus University of California, we do not leverage scale; instead each campus operates independently. Some introductory classes are taught dozens of times a year system-wide, and the university pays an instructor for each offering. In the physical world, this made sense. In software, where the biggest advantages include zero marginal cost and no capacity limits, this makes little sense.