Betty Olson, a retired professor from the University of California, Irvine, discussed her disillusionment with the Othena app as she attempted to help her 77-year-old husband register for his vaccine. “It took a month for him to get registered,” she told Patch. “I dialed the hotline endlessly and was never asked his age or his condition to prioritize. This is a mess, and it may be costing lives.” Olson talked about the importance of the product and questioned how much testing had been done before it was released. … “For something so important, it should have been beta-tested, and … it deserves serious investigation,” Olson said.